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You orders are Safe and Secure at Artistic Images®

Artistic Images® understands your concerns about online security. Because we share your concerns, we work hard to keep our site a highly secure ordering environment – so you can shop with confidence. And we offer a Secure Order Guarantee that gives you 100% protection for all transactions at artisticimages.com

 

The Secure Order Process

Using powerful .NET 2.0 e-comrouse software, in conjunction with a SSL certificate and features built into popular browser software, our site provides advanced security for your online purchases. The following section describes how the secure order process works, from start to finish.

1. Starting Your Order

Every purchase at artisticimages.com is secure, and once you begin the checkout prosscess the security features are automaticly enabled, you don't need to do anything special to invoke them.
 
2. Making a Positive ID

Once you've started the checkout proccess, your browser looks for a digital certificate to confirm that it is communicating with artisticimages.com. Once a positive ID is made, your order continues.
We use Microsoft Enterprise software to enable the use of digital certificates. You can click on the Yellow lock in the bottom right corner of you browser to verify that artisticimages.com is a secure site. For your security, the verification process happens in the background every time you place an order on our site.
 
3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format. At this point you may see a window similar to the one at right, which some browsers display when you are about to receive a secure document. It's fine to click "OK" (or "Continue") to proceed – it simply means that you will begin receiving pages in a highly secure encrypted format.
After your browser has entered secure mode, we'll ask you to enter, or if you're using Express Checkout, to confirm, your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available.
4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment.


Security: Watching It Work

The most popular Web browsers, Internet Explorer and Netscape Communicator (aka Navigator), use clear visual symbols to let you know whether or not they are in secure mode. The symbols are displayed either at the bottom left or bottom right of your browser window. You can refer to the following chart to see which symbols are used with your browser.
Browser Standard (Non-Secure) Symbol Secure Symbol
Internet Explorer None
Netscape

Another indication that a browser is in secure mode can be found in the Web site address that your browser displays. The address will begin "http://" in standard, non-secure mode and "https://" in secure mode. The "s" stands for "secure."


Tip: Continuing to Browse.

Once your order is complete, it's perfectly safe for you to continue to browse our site in standard mode. In fact, once you exit the ordering process, your browser will automatically revert to this slightly faster mode of communication.

What If I Make a Purchase with a Browser That Doesn't Support Security?

You can't. Because we don't want you ever to have to worry about ordering from our site without a secure connection, we've designed our system so that it will process orders only with browsers that support secure mode.
Please note that the latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.


If You Forget Your Password

In the event you forget your account password, we offer an online process that verifies your identity and allows you to enter a new password. When you complete this process, we take an extra measure of security and delete any credit card information saved in your artisticimages.com account. Of course, you may reenter your credit card information once you've entered a new password. (If you simply change your password after logging in, saved credit card information remains intact.)

For More Information

We've worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns.

At Artistic Images®, privacy of individual visitor data is of primary importance.

 
 
What this Privacy Policy Covers
This Privacy Policy covers our treatment of personally identifiable information that we may collect when you are on the web site, and when you use our site services.

Information Collection and Use
We use domain name / internet address information only to generate statistics and reports about site traffic and browsing patterns. It is not possible for us to gather personal information from domain name / internet address information.

Artistic Images® has forms on this site where visitors may be asked to provide personal information, including their name, address, phone number and email address. In many cases much of the information is voluntary and need not be submitted by the visitor. The information being collected varies depending on the specifications of the visitor's request. If a visitor does wish to submit personal information, the information we collect is used to service the visitors request to send emails or to process an order). Artistic Images® does not sell or rent your personal information to any other individual or organization.

Cookies

  • A cookie is a small data file that websites can write to your hard drive when you visit them. A cookie file contains non-personal identifying information, such as a random user ID, to track the pages you've visited or things you've seen, and to connect you with your shopping cart.
  • Our cookies do not contain personally identifying information. A cookie can't read data off your hard disk, it can't read cookie files created by other sites and it will not harm any of the data on your hard drive.
  • We use cookies in some parts of our website to track your traffic patterns. We do this to determine how effective our navigational structure is, how people use our site, and which products are of the most interest.
  • We do not share this information with others, or sell it to third parties. If you prefer not to receive cookies from our website, you can set your browser to alert you about the presence of cookies and refuse them. You can also refuse all cookies from all websites by selecting the disable cookies option in your browser. However, you will not be able to shop online at our web site if you have cookies turned off.
  • uses domain name / internet address information only to generate statistics and reports about site traffic and browsing patterns. It is not possible for us to gather personal information from domain name / internet address information.
Information Sharing and Disclosure
We will not sell or rent your personally identifiable information to anyone.

Security
Your account information is password-protected for your privacy and security. We use industry-standard SSL-encryption to protect data transmissions in certain areas such as our shopping-cart.

Changes to this Privacy Policy
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

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